Privacy Policy

Effective date: 2-Aug-23

Thank you for choosing TribeX and entrusting us with your personal information. This Privacy Policy outlines how TribeX ("we," "us," or "our") collects, stores, protects, and uses your data. We are committed to safeguarding your privacy and ensuring compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Please read this policy carefully to understand our practices regarding your personal data.

Collection and Use of Personal Information

At TribeX, we may collect certain personal information, including:

  1. Contact Information: Such as your name, email address, postal address, and phone number.
  2. User Identifiers: Usernames, passwords, and other security credentials used for authentication.
  3. Device Information: Information about your device, including IP address, operating system, and browser type.
  4. Usage Information: Information about how you interact with our services, such as the pages you visit, features you use, and the time spent on our platform.
  5. Communication Data: Information related to your communication with us, such as support requests and customer service discussions.

We use this information primarily to provide and improve our services, communicate with you, identify and authenticate users, respond to inquiries and support requests, analyze trends, and develop usage statistics. The legal basis for processing your personal data may vary depending on the specific context of our interactions with you.

Data Storage and Protection

We follow industry standards and maintain appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. These measures include applying access controls, deploying encryption methods, and regularly monitoring our systems for potential vulnerabilities.

While we take all necessary precautions, keep in mind that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your data. Any transmission of personal information is at your own risk.

User Rights and Control

We respect your rights to control your personal data. In accordance with applicable data protection laws, you may exercise the following rights:

  • Access: You have the right to request access to the personal data we hold about you.
  • Correction: You may request correction of any incomplete, inaccurate, or outdated information we hold about you.
  • Deletion: You can request the deletion of your personal data, subject to certain legal obligations.
  • Objection: You have the right to object to certain processing activities involving your personal data.

To exercise any of these rights, please Contact Us using the information provided in the "Contact Us" section below.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.

Data Sharing with Third Parties

We do not share your personal information with third parties, except in the following circumstances:

  • Service Providers: We may disclose your data to trusted third-party service providers who assist us in operating our platform, providing our services, or conducting our business.
  • Legal Obligations: We may disclose your data where required by law or to comply with a valid legal process, such as a subpoena, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of our company or assets, your personal data may be transferred as part of the transaction.

Cookies and Analytics

We may use cookies or similar technologies to enhance your experience, remember your preferences, and collect information about your usage patterns. We also use Google Analytics to analyze and understand how our platform is used and to collect traffic data. Google Analytics may collect information such as your IP address and browsing history. We adhere to Google's Privacy Policy for the handling of such information.

Update to the Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, legal requirements, or industry standards. We encourage you to review this page regularly for any updates or modifications. The "Effective Date" at the top of the policy indicates when the latest version of the policy became effective.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Please allow a reasonable time for us to respond to your inquiries.